Shipping + Returns
When will I receive my item?
For limited edition releases, please allow an estimated 2-3 weeks for delivery. Other items usually ship within a week. Delivery times will vary depending on your location and chosen shipping method. You’ll get an email with tracking information from us when your order ships.
Shipping rates are calculated at checkout time based on your address and chosen shipping method.
Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. We can not and will not falsely report on an item's value to help avoid these fees. Estimated delivery times are not guarantees and items can sometimes get tied up in customs.
Tracking international packages
When we ship your order you will receive an email with a tracking number and a link to track your package on USPS.com. The linked page will contain up-to-date information until the package leaves the US, after which it will not be updated until the package has been either delivered or returned to the US.
Lost or Damaged Items
Keep all original packing materials as they may be needed for insurance investigation purposes. Email email@example.com to let us know about any damage ASAP. If possible, include pictures.
If you’re not completely satisfied, call or email us to arrange a return within 30 days. All returns are subject to a 15% re-stocking fee. We reserve the right to refuse service and/or limit quantities to anyone at our discretion.
Information you provide to The Shop through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues. Subscribers to The Shop mailing list will only receive Shop or Josh Hunter related announcements, and may unsubscribe at any time.
Ordering in quantities of 10 or more? Contact us about wholesale rates: firstname.lastname@example.org
Limited Edition Prints
A "signed and numbered limited edition print” is a print from an edition that is limited to a particular amount. Meaning, only a determined amount of prints are printed, and once sold out will not be printed again. Each print has its own number. If you order a print that is numbered 10/100, this means that out of 100 prints in the edition, you have the 10th one singed by the Artist.
Open Edition Prints
Open edition prints have no predetermined edition size. and when sold out, they may be reprinted and restocked.